Job Description

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Description

At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.

Citizens is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented CRA Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. Our Loan Officers are encouraged to participate in business related development opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives.

Additional responsibilities will include:

• Close and Fund minimum 3 CRA loans per month.
• Maintain 60% of your overall business as CRA eligible.
• Create and maintain active involvement in organizations serving the LMI community in you r designated market (committee or board member).
• Activate community second programs ensuring the necessary documentation is submitted to secondary for approval.
• Conduct 6 homebuyer seminars per year.
• Work closely with the Community Development Market manager in your market to participate in CRA related events (Housing Fairs, etc) - Be the leader in CRA originations and serve as the CRA product expert in your market.
• Volunteer to be on a Board or committee of a not for profit. Participate in mortgage lunch and learns twice a year.
• Schedule on call days with Community Development Market managers (CDMMs) twice a year.
• Work with Low and Moderate income branches in their MSA to educate on CRA mortgage products to generate referrals.

Qualifications

• BA/BS degree or equivalent experience in residential mortgage sales preferred.
• Three plus years of retail residential mortgage sales experience.
• Documented residential mortgage loan volume in the past 12 months of $12 million (minimum).
• Established relationships with local referral networks.
• Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences.
• Strong computer skills and experience utilizing laptop technology.
• Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLRS.

Hours and Work Schedule

• Hours per Week: 40
• Work Schedule: Monday through Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

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