Job Description

POSITION SUMMARY

As a Ramp Agent at AES, you will play a crucial role in our Boeing Dreamlifter Operations team, ensuring the safe and efficient handling of cargo from aircraft to airport facilities. Your responsibilities will include guiding aircraft to and from gate positions, operating a variety of ground support equipment with precision and expertise, and meticulously maintaining records to guarantee accurate cargo routing. Additionally, you will collaborate closely with team members to uphold our commitment to excellence in airport services, contributing to the smooth and seamless operation of our Boeing Dreamlifter services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Other duties may be assigned and are not limited to the following)

• Safely lift, load, unload, and transport air cargo, bulk, and/or containers/pallets from aircraft to airport facilities, demonstrating meticulous handling skills and adherence to stringent safety protocols to ensure the integrity of the cargo.
• Precisely guide aircraft to and from gate positions with efficiency and accuracy, contributing to on-time connections and the smooth flow of airport operations.
• Provide specialized handling of cargo as required or directed by lead and management. Following specific instructions meticulously to ensure the secure and safe transport of sensitive or fragile items.
• Execute the delivery of air cargo to designated recipients with precision and attention to detail, strictly adhering to established procedures and documentation requirements to guarantee proper handling and timely delivery.
• Operate a diverse range of unique and standard ground support equipment including tow tractors, loaders, baggage tugs, and cargo dollies to showcase expertise in handling various equipment types to support the efficiency of airport operations.
• Conduct thorough inspections of ramp areas adjacent to gate and aircraft for debris, promptly removing and disposing of any hazards to maintain a safe and clean working environment for all personnel.
• Promptly report all equipment malfunctions to the appropriate supervisor or manager, facilitating swift repairs and minimizing disruptions to operational efficiency.
• Ensure compliance with all federal, state, municipal, airport authority, and carrier security requirements. Maintain strict adherence to safety and security protocols at all times to uphold the highest standards of safety for personnel and cargo alike

QUALIFICATIONS AND EXPERIENCE

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements and/or preferred skills listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma, or equivalent 2 - 4 years related work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• Previous ramp experience a plus.
• Adherence to safety protocols and regulations.
• Work efficiently under pressure to ensure timely departures and arrivals.
• Ability to work in extreme conditions, including hot and cold weather, confined spaces as well as high noise level and environmental conditions (i.e., jet engine noise, dust, vehicle emissions, and jet engine fumes.)

OTHER SKILLS AND ABILITIES

• Familiarity with basic computer programs to assist with record-keeping and cargo routing.
• High attention to detail.
• Commitment to exceptional customer service and satisfaction.
• Ability to maintain composure and professionalism in high-pressure situations.
• Excellent verbal and written communication skills including proficiency in email and phone communication.
• Adaptable to changes in the work environment and able to deal positively with frequent change.
• Ability to work both as a team and/or independently.
• Pull, push, and lift objects weighing up to 70 lbs.
• Must be at least 18 years of age.
• Must have a valid driver’s license.
• No travel restrictions

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