Job Description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

What You’ll Do:

Training Coordination

• Schedule, organize, and manage logistics for training sessions (live and virtual)
• Maintain the training calendar and assist with LMS enrollments and content organization
• Prepare and distribute learning materials, presentation decks, and session documentation
• Monitor participation, send reminders, and follow up on training completions

Onboarding & New Hire Support

• Assist with delivery and coordination of new hire onboarding sessions
• Help welcome and support new hires during onboarding activities
• Track onboarding progress and report challenges or support needs

Content & Training Resource Support

• Maintain an organized library of job aids, SOPs , and training materials
• Format and update documentation to ensure clarity, accuracy, and alignment with brand standards
• Coordinate feedback collection from learners to support continuous improvement

Reporting & Administrative Support

• Track training attendance and completion data
• Assist with compiling survey responses and reporting results to program leaders
• Support department-wide training projects and administrative tasks as needed

What We Need:

• 1 year of experience in training coordination, onboarding, education, or administrative support (including internships)
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) , SharePoint , and virtual meeting tools
• Strong attention to detail, organizational skills, and time management
• Clear verbal and written communication skills
• Collaborative and positive mindset with a strong sense of initiative

Desired Qualifications:

• Experience working with a Learning Management System (LMS)
• Familiarity with tools like Canva , Synthesia , or Articulate 360
• Salesforce experience a plus
• Exposure to adult learning principles or training facilitation a plus

What Success Looks Like:

• Training sessions are scheduled, organized, and run smoothly
• Content is kept current and easy for learners and facilitators to access
• New hires are well-supported during onboarding
• Training team receives strong operational support and program feedback
• Processes are followed and improved upon with attention to learner experience

Position Details:

• Hours: Part-time (approx. 15–25 hours per week , flexible)
• Work Model: Hybrid or Remote (based on team and organizational needs)

Pay Rate: $20.00 - $23.00/hr

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