Job Description

Administrative Billing Clerk

We are always looking for bright motivated and energetic professionals to add to our world-class team. Here at Serra Traverse City we work as a team and our team strives to be the best for our customers. If you feel that your skills would be an asset to our team then we want to get to know you!

A little history...

Take care of the customer and your employees and the rest will take care of itself.- Albert M. Serra

Serra Traverse City is proud to be part of Serra Automotive one of the top ten privately-held retail automotive groups in the 1973 founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years the dealership achieved Top Five status in the United States and in the process fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies Serra Automotive has managed steady expansion in economies both struggling and strong.

Today Serra Automotive operates in seven states and employs over 2200 people. The network includes 44 dealerships and represents 56 automotive franchises making it a formidable force in the $1 trillion automotive retailing industry.

Administrative Billing Clerk Summary:

The Billing Clerk is responsible for accurately processing vehicle deals completing title and registration paperwork maintaining billing and accounting records and ensuring all dealership transactions are properly documented and processed in a timely manner.

In this role you get to...

• Process and review completed vehicle deals for accuracy completeness and proper authorization.
• Enter and maintain deal information in dealership accounting and DMS systems.
• Ensure completed deals are processed and posted accurately and within established timelines.
• Prepare process and maintain vehicle title and registration paperwork in accordance with dealership procedures and applicable state requirements.
• Review titles registrations lien information odometer statements powers of attorney and other required documents for accuracy and completeness.
• Process and post customer payments and dealership receipts.
• Research and resolve billing and accounting discrepancies.
• Assist with month-end billing and accounting procedures.
• Communicate professionally with customers lenders vendors sales finance service parts and management regarding deal processing billing title work and documentation.
• Assist with warranty parts service and other dealership-related billing as needed.
• Maintain confidentiality of customer financial and company information.
• Assist with cashier and telephone duties as needed.
• Provide general administrative and clerical support to the dealership as directed.
• Maintain a professional appearance and clean organized work area.
• Perform other duties as assigned.

You have...

• A valid drivers license
• Excellent communication organizational and time management skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to review documents for completeness accuracy and compliance.
• Strong data entry and computer skills with the ability to learn dealership-specific software and systems.
• Experience using general office equipment (i.e. computers copier scanner telephone etc.).
• Ability to read and interpret documents such as contracts forms instructions and procedure manuals.
• Ability to prepare review and maintain accurate records and documentation.
• Ability to identify discrepancies missing information and errors and follow through to resolution.
• Ability to communicate effectively with customers sales personnel lenders vendors and management.
• Ability to maintain confidentiality when handling customer financial and personal information.
• Strong mathematical skills with the ability to calculate figures and amounts such as taxes fees discounts payments and commissions.
• Ability to work independently while also contributing effectively as part of a team.
• Professional well-groomed personal appearance.
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks with manual dexterity.
• Possess the ability to multitask and work efficiently in a deadline-driven environment.
• Ability to apply common sense understanding and carry out a variety of instructions furnished in written oral diagram or form.
• Associates degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

We have...

• Medical Dental Vision 401K
• $15k of Employer-paid Life Insurance
• Employee Referral Program
• Growth Opportunities

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit and use hand to finger handle or feel. The employee frequently is required to talk or hear. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test.

Required Experience:

IC

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